Last Updated: 13 October 2026
Gear Plus Garage respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit our website, contact our team, or enquire about our automotive services.
This policy should be read alongside our Terms & Conditions.
1. Who We Are
Gear Plus Garage is an automotive service business located in Mussafah 13, Abu Dhabi, United Arab Emirates.
For questions about this Privacy Policy or the handling of your personal information, you can contact us using the details below.
Business: Gear Plus Garage
Email: gearplusgarageabudhabi@gmail.com
Phone: +971 50 379 4432
Address: Unnamed Road, 37 As Sawari 5 St, Musaffah, Abu Dhabi, UAE
2. Information We May Collect
Depending on how you interact with our website and business, we may collect the following categories of information.
Personal and Contact Information
When you contact us or submit an enquiry, we may collect information such as:
- Your name.
- Telephone number.
- Email address.
- Preferred contact method.
- Other information you choose to provide in your message.
Vehicle Information
To respond to your enquiry or arrange automotive services, we may collect relevant vehicle details, including:
- Vehicle make and model.
- Vehicle year.
- Registration or identification details, where necessary.
- Description of the issue or requested service.
- Relevant maintenance or repair information you choose to share.
Please provide only the information reasonably necessary for your enquiry or service.
Technical and Website Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and tools in use. This may include your IP address, browser type, device information, pages visited, referring website, and approximate visit timestamps.
Cookies, analytics tools, security tools, or similar technologies may also collect usage information if they are enabled on our website.
3. How We Use Your Information
We may use collected information for legitimate business purposes, including:
- Responding to questions and service enquiries.
- Arranging, confirming, or managing appointments.
- Understanding vehicle maintenance and repair requirements.
- Preparing service estimates and communicating relevant costs.
- Contacting you about your requested services.
- Maintaining business and service records.
- Managing website functionality, performance, and security.
- Detecting or preventing fraudulent activity and misuse.
- Meeting applicable legal and regulatory obligations.
- Improving our customer service and website experience.
We will seek consent where required by applicable law, including where consent is the appropriate legal basis for a particular activity.
4. WhatsApp, Telephone, and Email Communications
If you contact us by telephone, email, or WhatsApp, we may use the information you provide to respond to your message and manage your enquiry.
Your communications may be processed by the relevant service provider according to its own privacy policy and terms.
Please avoid sending payment card details, passwords, or other highly sensitive information through ordinary messages.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions, improve performance, remember preferences, maintain security, or measure website traffic.
The cookies used will depend on the services and plugins installed on the website.
Where consent is legally required for non-essential cookies or similar technologies, we will seek the appropriate consent before activating them.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Sharing of Information
We do not intend to sell your personal information.
We may share relevant information where reasonably necessary with:
- Website hosting and technical service providers.
- Communication providers used to respond to enquiries.
- Appointment management or customer relationship tools, if used.
- Analytics and website security providers, if enabled.
- Professional advisers, where necessary.
- Government authorities, regulators, law enforcement, or other parties where required or permitted by applicable law.
- Other parties where you have provided the necessary consent or where another lawful basis applies.
We aim to limit information shared with service providers to what is reasonably necessary for the relevant purpose.
7. International Data Transfers
Some third-party service providers may process or store information outside the United Arab Emirates.
Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer has an appropriate legal basis and that any required safeguards are in place.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, providing services, maintaining relevant business records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements.
9. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, online communication channel, or electronic storage system can be guaranteed to be completely secure.
You should use reasonable care when sharing personal information online and contact us if you believe information you provided may have been compromised.
10. Your Privacy Rights
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally applicable.
- Object to or request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Raise a complaint with the relevant competent authority.
These rights may be subject to legal exceptions and other applicable requirements.
To make a privacy-related request, contact us using the details provided in this policy. We may need to verify your identity before responding.
11. Children's Privacy
Our website and automotive services are intended for general customers and are not specifically directed at children.
We do not knowingly collect children's personal information in circumstances where such collection is prohibited by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
12. Third-Party Links and Services
Our website may link to third-party websites or platforms, including Google Maps, social media services, or external communication tools.
We do not control the privacy practices of these third parties. When you use their services, their own privacy policies and terms may apply.
We encourage you to review the relevant third-party policies before providing personal information through those platforms.
13. Changes to This Privacy Policy
We may revise this Privacy Policy when our business practices, website technologies, services, or legal requirements change.
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically to remain informed about our privacy practices.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us.
Gear Plus Garage
Email: gearplusgarageabudhabi@gmail.com
Phone: +971 50 379 4432
Address: Unnamed Road, 37 As Sawari 5 St, Musaffah, Abu Dhabi, United Arab Emirates.